General enquiries
Contact the team
Questions about Ironclad, partnerships, accessibility or anything that does not fit another route.
Open the contact formContact & support
Help, without
the runaround.
Choose the route that best matches what you need. Account tools stay self-serve where possible, while direct enquiries reach the team.
Protect your account
Ironclad will never ask for your password.
Do not send passwords, complete payment card details or authentication codes in any support message.
Choose a route
What can we help with?
Clear destinations mean fewer hand-offs and a faster route into the right review queue.
Account & billing
Manage your subscription
View your plan, open the billing portal, download invoices or manage cancellation from account settings.
Open billing settingsTechnical issue or idea
Send product feedback
Report a bug or suggest an improvement from the signed-in feedback area. Submissions go into the team review queue.
Send feedbackPrivacy & data
Make a privacy request
Ask about your personal data, privacy rights or account information. Account export and deletion controls also live in settings.
Submit a privacy requestDirect to Ironclad
Send an enquiry,
without leaving the platform.
Your message goes straight into a private administrative inbox. There are no mailing lists, automated marketing sequences or third-party support desks.
Useful context helps.
Include the relevant page, feature or account issue.
Sensitive details do not.
Never include passwords, card information or authentication codes.
Contact Ironclad
Secure form · replies delivered in your account
Common questions
Useful before you write.
Straight answers to the support questions most likely to bring you here.
Can Ironclad provide personal investment advice?
No. Ironclad is an education platform. We explain concepts, tools and market mechanics, but we do not recommend investments or tell you what to buy or sell.
Where can I manage or cancel my subscription?
Sign in and open Billing in Account Settings. That is the quickest route for plan changes, invoices and cancellation controls.
How should I report something that is not working?
Signed-in members can use Send Feedback to report a bug. Include the page, what happened and what you expected; screenshots are useful, but never include passwords or payment details.
Do I need an account to contact Ironclad?
Yes. A free account gives every enquiry a secure destination, so the team can answer inside Ironclad without exposing either party's email address.
Still not sure which route fits?
Send a general enquiry and include enough context for the team to point you in the right direction.